Terms of Service

We've created a brief summary of our Terms for you. However, it is still important to read through the full document further below.

  • No Warez

    We do not allow any type of illegal material to be hosted on our network. This includes but is not limited to nulled software or material that you do not have permission from the copyright holder to have and use.

  • Inactivity

    You are required to sign into your account on our website at least once per month.

  • Unattended Scripts

    We do not allow any type of application, bot, or script that runs continuously or unattended. This includes being launched from a cron.

  • File Hosting

    Every file on your site must have to do with the website you put up, we are not a file hosting service.

  • Crontab

    Your jobs cannot load external resources or execute more than 1 job per 5 minutes.

  • Adult Material

    Adult material is strictly forbidden on our free hosting services.

  • No Proxies

    No proxies of any nature are allowed, whether private or public.

  • Bots / Game Scripts

    We do not allow any type of script that automates actions on websites such as Facebook, Twitter, or 3rd party games.

  • One Account

    Users may only have active a single account at any given time, signing up for multiple accounts will result in a suspension of service.

x10Hosting Terms of Service

  1. Server Usage

    x10Hosting grants usage of a single cPanel account per individual or household. The account holder is responsible for all hosted material on the account and any actions performed by the account due to material hosted on it. Account holders are not permitted to resell, store, or give away x10Hosting services in part or in whole to other parties.

    • Multiple Accounts

      Users detected to have multiple accounts may be suspended without notice. If you are an educational institution or non-profit that will be accessing multiple accounts from a single location please contact us so we can mark your accounts accordingly.

    • Illegal Material

      This includes all copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State, or Local regulation. You may not store copyrighted Mp3s or videos on your webspace in any way shape or form.

    • Adult Material

      This includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of x10Hosting.

    • Warez

      Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc... This also includes any sites which provide "links to" or "how to" information about such material.

    • Proxies

      We do not allow any kind of proxies to be used on our servers, for any reason.

    • File Storage

      Hosting accounts may not be used to store backups, personal files, or non-web accessible files. Any files hosted on the account must be directly related to the website the account is intended for. Files over 10MB in size will be automatically removed from non-upgraded accounts.

    • Prohibited Scripts

      Space provided by x10Hosting is to be used to create a functional website, we do not allow bots, content scrapers, or any other script that runs continuously on your account. Any scripts that are executed via cron or manually must be directly related to your website. The below scripts and types of scripts are also prohibited on our free hosting service:

      • Clickbait, 'locker', or 'paywall' scripts without prior approval.
      • URL shortener services.
      • File or image hosting services or scripts.
      • Owncloud or similar scripts.
    • Cron

      We do not allow more than one cronjob execution within a 5 minute time period per account.

    • Auto-Generated Content

      Sites that use scripts or applications to automatically generate content are prohibited. This includes, but is not limited to: "Auto-blog" scripts; Automatic camera uploading utilities (e.g. security cameras or webcams), weather-related data information, and anything else that automatically generates website content for search engine optimization (SEO) or other purposes.

    • Personal Image and Video Galleries

      Personal galleries are limited to 500MB of disk space for images and videos.

    • Flash Arcades

      Flash arcade sites are limited to 500M of disk space for the game files.

  2. High Resource Usage Policy

    Resources are defined as CPU usage and open concurrent processes. x10Hosting automatically monitors, restricts, and enforces temporary suspensions for high resource using sites. In extreme cases we may implement a suspension that requires user intervention to remove, this is generally caused by sites that become 'spam havens' and are abandoned or without moderation. Resources can be monitored via your account control panel.

  3. Cancellation & Refunds

    x10Hosting reserves the right to cancel any service provided at any time. In this event customers will be entitled to a prorated refund based upon the remaining period of membership. If a customer contravenes x10Hosting's Terms of Service, a refund will not be issued in the event of a cancellation by x10Hosting or the customer. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation. Fees charged on a prepay basis are non-refundable.

  4. Indemnification

    Customer agrees that it shall defend, indemnify, save and hold x10Hosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against x10Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless x10Hosting against liabilities arising out of:

    • Any injury to person or property caused by any products sold or otherwise distributed in connection with x10Hosting's server;
    • Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
    • Copyright infringement and
    • Any defective products sold to customer from x10Hosting's server.
  5. System Backups

    Backups are the sole responsibility of the customer. x10Hosting retains and offers backups to the customer but does not guarantee this service from failure. It is recommended all customers keep their own backups. Backups will not be provided to account holders who have been suspended for breaching the Terms outlined on this page.

  6. Inactivity

    Accounts found to be inactive are suspended for a 21 day period and then removed from our servers (terminated). Inactive accounts can be automatically re-instated by the account owner without staff intervention via the account portal within 21 days of suspension. To keep your account active the below rules must be followed:

    • Login to the account portal at least once every 30 days.
    • Make sure any scripts you install such as Wordpress, Joomla, SMF, etc are up to date. If you use the site builder this does not apply.
    • Progress toward a working site must be made within 5 days of sign up. Empty accounts 5 days or older will be suspended under this policy.

    Upgrading an account whether to prime or premium will remove these restrictions.

  7. Suspensions

    If an account is suspended for a breach of the Terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or in part to an account holder that has been suspended.

  8. Email Address Usage

    By providing your email address which is used for your account creation and all communication with your hosting services you also agree to receive limited marketing emails from x10hosting.