Start with the right route.
Support is handled through the channel assigned to your service. Match your question below so it reaches the people and system responsible for it.
What do you need help with?
Choose the first match. Each route goes directly to the system that handles it.
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Free + Basic
Help with free or Basic hosting
For DirectAdmin, WordPress, scripts, domains, or account setup, use the public x10Hosting community.
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Premium + VPS
Premium hosting or VPS support
Open the x10Premium client area to manage your service and submit a private ticket to the in-house support team.
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Account access
Sign-in or password trouble
Choose the portal that matches your plan. x10Hosting users can also begin password recovery directly.
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Service status
A site or service appears unavailable
Check the public status page for current incidents and maintenance before opening a support request.
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Reports
Abuse, security, or copyright reports
Send technical abuse and security reports to the abuse desk. Copyright claims must follow the DMCA notice requirements.
Still need the company?
Use these details only when none of the established routes above fits your reason for contacting x10Hosting.
Show company contact information
These details are not an alternate support queue. Account and hosting questions should use the route assigned above.
- General email
- support@x10hosting.com
- Telephone
- +1 888-910-9668
- Mailing address
- x10Hosting, LLC
PO Box 783
Tilton, New Hampshire 03276
USA