Lucia1,
I hope this helps others. I have spent a few hours mulling over the same issue. I solved the email problem by using the unsecured server:
Incoming Mail Server: mail.ventana.x10hosting.com with port 110 for pop 3.
The outgoing secure server, Outgoing Mail Server: (SSL) lotus.x10hosting.com (server requires authentication) port 465.
The reason that I cannot use secure outgoing server, LSN-D1651.limestonenetworks.com to acquire SSL, is I have no access to the server to setup an access password. That is the only problem that I have with setting up a secure email server. This server may not be available for free hosting use. If that is the case, then we have no choice, but to upgrade our service. If it is some other reason why we cannot access the server LSN-D1651.limestonenetworks.com, then I hope someone lets us know what is causing the problem.
E-Mail settings:
Account:
xxxxxxx@xxxxxx.x10hosting.com
Both Mail Server's User Name: xxxxx
Incoming mail server: mail.xxxxxx.x10hosting.com, network password: xxxxxxx
Uncheck:Check Require Secure Password Authentication (SPA)
Check to Remember Password.
Outgoing mail server: Lotus Server Network Password: Password: xxxxxxxxxx
Check to Remember Password.Check Require Secure Password Authentication (SPA)
Check my out-going server (SMPT) requires Authentication
Reply email address:
xxxxxxxx@xxxxxx.x10hosting.com
Manual Settings:
Mail Server Username: xxxxxxx+xxxxx.x10hosting.com
Incoming Mail Server: mail.xxxxxx.x10hosting.com
Incoming Mail Server: (SSL) LSN-D1651.limestonenetworks.com
Outgoing Mail Server: mail.xxxxx.x10hosting.com (server requires authentication) Use port 110 not 26.
Outgoing Mail Server: (SSL) lotus.x10hosting.com (server requires authentication) Use port 465.
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)
A key issue here is recognizing that you must use your network pass word to both servers. I only have network pass words for my hosting server and lotus.x10hosting.com. If I am allowed to use the secure incoming mail server, LSN-D1651.limestonenetworks.com; I need to be able set up and use a pass word there. Otherwise, its zilch. I hope the XHosting heavy weights see this and step in to clarify the situation. Also, I hope this post helps others who are having a problem. See the jpeg attachment for the Advanced Tab Server Port settings. So, I will use SSL and IMAP when I gain access to the secure server.