Backup Issues

[kryptofire]

Well.. And what if i don't want my backup, but I want to get my account working?

Me too! I can re-upload my files as long as my account is working.

My ticket with the File & Account Restore Issues Department is still open though. I know there are a lot of tickets opened so I don't want to open another one if I'm not sure if its the right thing to do.

[MarKooL]

I found your ticket, unfortunately I do not have access to solve your problem. The problem in your case is that the domain you want is already in the system, a left over from your previous account. I moved the ticket to sign-up issues, hopefully it'll get faster attention by an admin/server tech there.

Thanks for your help LadyAnna!
Can I ask that this "left over" information from my account to be absolutely removed in the support ticket?
What do I have to ask exactly?

Thanks again!

[Anna]

I think the information in the ticket is enough. Adding more to it now, only moves it to the bottom of the list

[moinkhan]

Me too! I can re-upload my files as long as my account is working.

My ticket with the File & Account Restore Issues Department is still open though. I know there are a lot of tickets opened so I don't want to open another one if I'm not sure if its the right thing to do.

I am on the same boat. Can't login to account panel since 6/18/09 (used to be on starka). Opened a ticket on 6/21/09 (was closed in a sweep, re-opened), and changing the priority from medium to critical gradually, but no response what so ever. I gave up on my files long time back. I will be fine just to get my access to my account. If I have to create a brand new account, that too will work. It's just that some one needs to offer me an option, any, really!

[stunna]

Same here.

[Corey]

I have updated my first post in this thread.

[moinkhan]

We are currently working on a way to mass purge the accounts that were left behind so you can sign back up with the same data. Thanks to the hard work of Bryon and David this should be done in the next day or two.

Thanks for the update, Corey. Good luck, Bryon and David.

[frankfriend]

Is it possible to restore the Backup / Backup Wizard options within CPanel, so that users can more` easily make backups & store them on their own machines by downloading them? I would be particularly useful for databases [of forums, blogs, galleries etc] as it is not always obvious which files / folders to backup under file manager.

[mserver]

Hello,
I have created new account on this hosting (m-o-d-s) and started backing up my site, but i got one little trouble from cPanel: "Error from park wrapper: v2.m-o-d-s.net is owned by another user."
How could i get transfered my domain name to the new account? Exactly admins could delete this account becausi it is worthless. Thanks

[stunna]

Well I suppose I could have my filed uploaded again as long as my account is back, which its not. Will the MySQL databases still be there?