Re: Free Chat for your Site
As of right now, no. It's something we're trying out. IRC is a highly underused feature that x10 provides that very few users actually use. A while back, we stopped actively providing official support in IRC, and usage declined. Many users think that they are no longer welcome, when in fact they are more welcome than ever! Bringing live support back is something we may consider again in the future, but right now, we're more focused on it being more of a community outlet for our users just like the forums.
Of course, if staff are around and they can help, they might just be able to help, if you need help with that script you're writing, chances are an IRC junkie is available to give you a few pointers.
The wonderful thing about IRC is that you aren't limited by forum topics, as you can create your own version of "forums" and talk about whatever you want. (Just don't break the law.)
We provide IRC to you guys, our valued users, to be another outlet for you to communicate with your peers. We have a user base here at the forums to rival that of any other IRC network out there.
IRC can be intimidating to those of us who are new to it, and you shouldn't be discouraged, we're all new to everything at some point, which is why we have provided a special channel for users who need help getting acquainted with IRC. Just type /join #help and ask away.
It's best to just post the question to the channel and wait for someone to answer it.
Regarding #HELP, not all of the people in there are Network or x10 Staff, we have selected users who are knowledgeable with IRC to help you guys get sorted with IRC. Users who are in there with an & beside their name *are* network staff and you are free to contact them via a private message if you have any important issue that needs to be taken care of.
I am almost always around in IRC if you need some help. Generally, if you see my name then I'm logged in and actively looking for activity. (Though I could be sleeping. :P)
-David
Last edited by David; 06-11-2009 at 01:27 PM.
David Scherer
Administrator
David at X10Hosting dot com