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Thread: Change to Inactivity Policy

  1. #1
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Change to Inactivity Policy

    Hello everyone! With the changes we have recently introduced to the Account Portal, we have updated our inactivity policy so that you must now log into the Account Portal once every 30 days. You no longer need to log into the forums to keep your account active, only Account Portal logins will count. You will be sent an email to your registered email address 14 days and 2 days prior to being suspended for inactivity as a reminder to log in.

    To repeat: You no longer need to log into the forums, and instead must log into the Account Portal once every 30 days. This change has been reflected in our Terms of Service under section 7. Inactivity.

    As always, purchasing one of our paid plans (Prime, Illuminated, or Premium) exempts you from this login requirement. Feel free to ask any questions you have about the new policy below, but as always, do not post support requests here.
    Ryan Schmidt | Level 2 Support
    █ 888-X10-9668 - ryan[@]x10hosting.com
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  2. #2
    pngesh29 is offline x10Hosting Member pngesh29 is an unknown quantity at this point
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    Thumbs up Re: Change to Inactivity Policy

    The premium package is AWESOME. Thanks guys for the free hosting too. You guys Rock
    gdebojyoti.mail96 likes this.

  3. #3
    conzone's Avatar
    conzone is offline x10 Sophmore conzone is an unknown quantity at this point
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    Re: Change to Inactivity Policy

    just read my email, thought it was phishing. come to forums to check around.
    I'll still use them.
    ----
    To be truly sarcastic takes years of practice or a few hours dealing with government
    ©

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    danielle.seiley61 is offline x10Hosting Member danielle.seiley61 is an unknown quantity at this point
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    Re: Change to Inactivity Policy

    I miss the old account portal. But as long as you guys make sure to email us all at least once a month it shouldn't be to difficult to make the switch from the forums to the account portal.
    manik and gdebojyoti.mail96 like this.

  5. #5
    Dead-i's Avatar
    Dead-i is offline Community Advocate Dead-i has a spectacular aura about
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    Re: Change to Inactivity Policy

    @danielle.seiley61 - The new account portal provides more information and is more up-to-date than the old Account Control area. It offers many benefits such as integrations with a new ticket system and your account information at a glance. Why would you like the old Account Control area better?

  6. #6
    esuregreen99 is offline x10Hosting Member esuregreen99 is an unknown quantity at this point
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    Re: Change to Inactivity Policy

    awesome news x10hosting rocks

  7. #7
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    Re: Change to Inactivity Policy

    Great news. Thanks you guys

  8. #8
    yama1111 is offline x10Hosting Member yama1111 is an unknown quantity at this point
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    Re: Change to Inactivity Policy

    Woww..Godd News !!

    Thanks

  9. #9
    Audiolis is offline x10Hosting Member Audiolis is an unknown quantity at this point
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    Re: Change to Inactivity Policy

    I have the "remember me" activated... do I have to "Log off / Log on"?

  10. #10
    Skizzerz's Avatar
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    Re: Change to Inactivity Policy

    You have to actually visit the account portal, the remember me option should not affect that in any way
    Audiolis likes this.
    Ryan Schmidt | Level 2 Support
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