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Thread: Suspension for high-usage?

  1. #31
    abcd456 is offline x10Hosting Member abcd456 is an unknown quantity at this point
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    Re: Suspension for high-usage?

    type date

    suspension Jun 23
    reason for action
    You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're able to unsuspend yourself immediately. Warning 1 of 3

    unsuspension Jun 23 not applicable

    suspension Jun 23
    reason for action
    You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're


    What mean "not applicable"?
    What should I do?

  2. #32
    masshuu's Avatar
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    Re: Suspension for high-usage?

    Quote Originally Posted by pikifab View Post
    PHP Code:
        <?php
            $Hostname 
    "localhost";
            
    $Database "database";
            
    $Username "usename";
            
    $Password "password";
            
            
    $IP $_SERVER['REMOTE_ADDR'];
            
    $DB mysql_connect("$Hostname""$Username""$Password");
            
    mysql_select_db("$Database"$DB);
            
            
    $Name    $_POST['Name'];
            
    $Email   $_POST['Email'];
            
    $pPhone   $_POST['Phone1']."-".$_POST['Phone2']."-".$_POST['Phone3'];
            
    $sPhone   $_POST['Phone4']."-".$_POST['Phone5']."-".$_POST['Phone6'];
            
    $Date    $_POST['Month']."/".$_POST['Day'];
            
    $Time    $_POST['Hour'].$_POST['Minute'].$_POST['AP'];
            
    $Length  $_POST['Length1'].$_POST['Length1'];
            
    $People  $_POST['People'];
            
    $Note    $_POST['Note'];
            
    $Confirm $_POST["Confirm"];
            
            if(
    $Confirm){
                
    $to "MYEMAILHERE@hotmail.com";
                
    $from "From: ".$Name." (".$Email.")";
                
    $subject "LESSON REQUEST!";
                
    $body "A request for a lesson has been scheduled for ".$Date." at ".$Time." for ".$Length." hours, with ".$People." person(s) \n\n Message: \n".$Note;
                
                if(
    mail($to,$subject$body$from)){
                    
    $Message="A request for this timeslot has been sent! You will recieve an email response as soon as I can! Thanks!";
                }else{
                    
    $Message="Unable to send your request. Please check spelling of your Email Address and try again.";
                }
            }
            

            
            
    $Query mysql_query("SELECT * FROM Clients WHERE IP='$IP'"$DB);
            
    $Data mysql_fetch_array($Query);
            
    $NumRecords mysql_num_rows($Query);
            
            if(
    $NumRecords == 0){
                
    $Query mysql_query("INSERT INTO Clients (IP, Name, Email, $Phone) VALUES ('$IP', '$Name', '$Email', '$Phone')"$DB);
            }else{
                
    $Name   $Data["Name"];
                
    $Email  $Data["Email"];
                list(
    $Phone1$Phone2$Phone3) = split('[-]'$Data["Phone"]);
            }
        
    ?>
    unless i fail at php, i would imagine that this script would use minimal resources.
    this is the only script on the site that you have been running?
    Last edited by masshuu; 06-24-2009 at 09:15 PM.
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  3. #33
    whinis is offline x10Hosting Member whinis is an unknown quantity at this point
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    Re: Suspension for high-usage?

    I got suspended today and all I have is a simple machine forum ( ajax chat but max of 2 users per day) a backup AEF forum and a simple personal website. I ran the website off my computer for 1 year 16 hours a day ( computer shuts off every night) with minimal resource usage. I believe that i have been wrongly acused.

    whinis.x10hosting.com

  4. #34
    zen-r's Avatar
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    Re: Suspension for high-usage?

    This is now the official thread for people who were suspended by the resource monitor and don't feel they should have been.

    If you'd like to post here, please include what you were doing when you were suspended.

    See Corey's New Announcement Thread ; http://forums.x10hosting.com/news-an...rce-usage.html
    Last edited by zen-r; 06-24-2009 at 09:28 PM. Reason: typo
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  5. #35
    Bryon is offline Administrator Bryon has disabled reputation
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    Re: Suspension for high-usage?

    I've been watching the resource monitoring system that we implemented last night. I also just updated it to be less restrictive.

    We'll continue keeping an eye on it and tweak it as needed.

    Like Corey mentioned, if you think your suspension was not correct, let us know what you were doing as it happened.

  6. #36
    xadrieth is offline x10Hosting Member xadrieth is an unknown quantity at this point
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    Re: Suspension for high-usage?

    I got suspended on lotus (it says at 3:35 AM) nor can i log into my x10 Panel and check the status of my suspension. (My site is http://twewy-fan.com/)

    I run about 3 PHP/MySQL scripts on my computer.

    The first one is a simple news scripts on my homepage, my site's homepage only gets about 20 hits a day.

    The second is a CMS i was developing for another site, i haven't touched it in days.

    And the final one is a MyBB forum, it has about 10-20 posts a day.

    I really don't think that all three scripts are that resource hogs, I think that the script that auto suspends us is a little to harsh.

  7. #37
    chupacabrah is offline x10Hosting Member chupacabrah is an unknown quantity at this point
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    Re: Suspension for high-usage?

    I was suspended for overusage.... have not even been using/updating my site since i am waiting for a domain name issue to be resolved

    was recently moved to lotus after my account got deleted from cossacks accidently during the upgrade process.

    A history of all account suspensions will be listed below. If you find incorrect information here please open a support ticket so we can correct it.

    type date reason for action
    suspension Jun 23 You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're able to unsuspend yourself immediately. Warning 1 of 3

    unsuspension Jun 23 not applicable

    suspension 7:46 pm You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're able to unsuspend yourself immediately. Warning 1 of 3

    Your hosting account is currently suspended. Follow the instructions below to resolve this issue.
    if this suspension is not resolved within 14 days your hosting account may be terminated


    pass the information below to any support staff if you're having difficulties with your account
    your suspension reason code is SPND_RUSAGE1
    uname is unnews
    Last edited by chupacabrah; 06-24-2009 at 10:25 PM.

  8. #38
    eliasr's Avatar
    eliasr is offline x10 Lieutenant eliasr is an unknown quantity at this point
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    Re: Suspension for high-usage?

    I was suspended to, but i dont make anything, the time of suspension was 2:39 am (i was sleeping) and i dont have many visitors to generate the overusage.

    Also in the morning i send a "petition for unsuspension" and tonight the petition disapered.

    Extra: I see that my account is now in the Chopin server. I was in stoli

    Update:

    Ok, now is working (good standing), just one question:

    What's gona happen with the warnings, because now i have Warning 1 of 3 but this one, is not my fault.
    Last edited by eliasr; 06-24-2009 at 10:38 PM.
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  9. #39
    adamparkzer is offline On Extended Leave adamparkzer is just really nice
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    Re: Suspension for high-usage?

    I've been suspended, interestingly, and I wasn't doing anything at all. My website's been down for the past two days, and I discovered just a while ago that it was suspended and I was supposed to contact billing and support.

    Also, can someone post the link to where I can find out the reason of my suspension? Thanks.

    Irrelevant Edit: I would like to point out that I find the tags quite interesting.
    Last edited by adamparkzer; 06-24-2009 at 11:32 PM.

  10. #40
    eN0ch is offline x10Hosting Member eN0ch is an unknown quantity at this point
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    Re: Suspension for high-usage?

    Another one to add to the suspended for high usage list. I opened a ticket before it occurred to me check on here for others with the same problem. Ah well, maybe the ticket will do some good anyway.

    My normal usage could be described on the back of a postage stamp, and I could count my visitors on my fingers - and most visit weekly, tops.

    I have done a little bit more on my site just lately, but that was mainly just monitoring what's happening with the server and script upgrade stuff, and tweaking a few things to make up for missing elements arising from that. Nothing I could conceivably call high activity.

    At the moment when I got suspended I was updating categories and tags on my two most recent blog posts (self-hosted with wordpress).
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