email error: 550 550 5.1.1

[tom0472]

Hi guys,

From sunday, I have not been able to recieve any emails to my accounts. I did not make any changes to the email settings at the time.

This error comes up when I send it an email from gmail to one of my accounts:

Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 User unknown: <email address> (state 14).


I submitted a support ticket and I was told

"Recreate the email account and then try again."

So I tried this simple idea and still nothing has happened.

Any ideas community? I am expecting some important emails

many thanks

[garrettroyce]

Maybe this will help: https://support.3dcart.com/index.php...kbarticleid=22

The problem appears to be the sending account, not the receiving account.

[tom0472]

Thanks for the reply

I dont use Outlook so it has nothing to do with that

I have also tested this by sending emails from multiple different accounts (gmail, hotmail, yahoo) and I cannot recieve mail from all of them

I even know that some business related emails have been bounced! I am very annoyed and need this sorted urgently as this is my work email!

I can send emails fine, I just cant recieve them

[garrettroyce]

Did you create the mail account to which you are sending all of this email?

By default, you have no mail accounts.

[tom0472]

yes, I have been using the email addresses for over a year

[garrettroyce]

Looks like you have to re-open your ticket and have the admins check it out again.

[Dazz]

Yup had the same problem with mine for nearly a week now lol. Admins are looking into the problem but no results as yet =[

Yet my friends email on here works fine? Well confusing lol.

[zubair12]

I can`t understand it all... I have also same problem

[Dazz]

Just out of curiosity, what servers do you all have your sites on?
Edit:
And now it seems someone else has the same problem too...... here - http://forums.x10hosting.com/free-ho...il-server.html

Maybe they should have used 'search' but I cannot judge lol....... merging the threads may be an option, mods hehehe

Who hates email?......... I hate email......... 2497 spam into one account in 24 hours!!!!! even just deleting them is a chore and a half lmao

[tom0472]

im on Lotus :S
Edit:
I just gave up and migrated to Gmail for my email hosting :ughdance:

thanks for the help guys