Closed Thread
Results 1 to 3 of 3
Like Tree3Likes
  • 2 Post By TheJeffsta
  • 1 Post By Corey

Thread: Cerberus Support Center SMTP Help

  1. #1
    TheJeffsta's Avatar
    TheJeffsta is offline x10 Lieutenant TheJeffsta is an unknown quantity at this point
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
    492

    Cerberus Support Center SMTP Help

    Ok, I have just set up a Cerberus Support Center (along with the Cerberus GUI) but am having a bit of trouble.

    In the config.php file, I have the current settings coding:-

    Code:
    define("SMTP_HOST","smtp.thejeffsta.x10hosting.com"); // your SMTP server
    define("SMTP_LOCAL",$_SERVER['localhost']); // your hostname
    
    define("SMTP_AUTH",1);  // use SMTP authorization?  0 = off   1 = on
    define("SMTP_ACCT","support@thejeffsta.x10hosting.com"); // if authorization is used, otherwise blank
    define("SMTP_PASS","******"); // if authorization is used, otherwise blank
    Note: Real password not put in 'SMTP_PASS' field on this post for security reasons.

    I have tried being a guest and sending a support ticket but I keep recieving error messages like 'ERROR: Invalid To: () or From: (test@test.test) address. Aborting.', and when trying to register, 'Error: Cannot conect to smtp.thejeffsta.x10hosting.com'.

    And just so you people do not try and suggest PHPmail, Cerberus is an email management system and the support center sends emails to the users/guests regarding ticket status, replies etc. and the GUI can also sort out emails or something - only using Cerberus really for the Support Center but in due time I will need it.
    dinomirt96 and verlmirt17 like this.
    TheJeffsta (Jeffrey N)

    "No matter how much you try, the end result will always end up the way you DO NOT want it!"

  2. #2
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
    Join Date
    Dec 2004
    Location
    Northfield, NH
    Posts
    17,093

    Re: Cerberus Support Center SMTP Help

    Try using mail.xxx instead of smtp.xxx
    karimirt47 likes this.

  3. #3
    TheJeffsta's Avatar
    TheJeffsta is offline x10 Lieutenant TheJeffsta is an unknown quantity at this point
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
    492

    Re: Cerberus Support Center SMTP Help

    Its now 'Cannot conect to mail.thejeffsta.x10hosting.com' (basically the same error) and also 'ERROR: Invalid To: () or From: (test@test.test) address. Aborting.' (when testing)
    TheJeffsta (Jeffrey N)

    "No matter how much you try, the end result will always end up the way you DO NOT want it!"

Closed Thread

Similar Threads

  1. Replies: 3
    Last Post: 07-17-2005, 03:42 PM
  2. digital.exofire.net | Support | problem#1 = " cPanel "
    By kaliforna in forum Free Hosting
    Replies: 10
    Last Post: 04-12-2005, 12:22 PM
  3. POP3 Mail AutoConfigure
    By Biggie in forum Free Hosting
    Replies: 8
    Last Post: 03-25-2005, 02:55 PM
  4. i have this smtp error
    By honguitodj in forum Free Hosting
    Replies: 1
    Last Post: 03-19-2005, 02:34 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
x10hosting free hosting for the masses
dedicated servers