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Thread: Automatic Account Suspension Problem

  1. #1
    s603zone is offline x10Hosting Member s603zone is an unknown quantity at this point
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    Automatic Account Suspension Problem

    Hi there, I have a blog @ www.technology-updates.co.cc which is hosted on lotus (x10hosting's free server). I am using Wordpress as a blogging platform, My account gets suspended when ever i try to post. Even today i got suspended two times. I am also using XML-Sitemaps plugin. How to solve this annoying problem?

    Regards
    Hasan
    Last edited by s603zone; 03-20-2010 at 06:09 AM.

  2. #2
    The Real Rebel's Avatar
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    Re: Automatic Account Suspension Problem

    Hi,
    Please check to see if your breaking x10's TOS at http://x10hosting.com/tos.php/

    If your not your website could be taking to much load on the server.

  3. #3
    s603zone is offline x10Hosting Member s603zone is an unknown quantity at this point
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    Re: Automatic Account Suspension Problem

    Quote Originally Posted by The Real Rebel View Post
    Hi,
    Please check to see if your breaking x10's TOS at http://x10hosting.com/tos.php/

    If your not your website could be taking to much load on the server.

    Ya, my site might be giving load on server, but how to avoid that load???

  4. #4
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    Re: Automatic Account Suspension Problem

    Remove any scripts or mods that access the server or database frequently
    Regards ~ Vishal
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    Re: Automatic Account Suspension Problem

    XML-Sitemap Plugin may be the problem. It is stated in TOS that no script should be installed which run continuously. And I think this plugin is running continuously to have a very updated site map of your blog.
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  6. #6
    Anna's Avatar
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    Re: Automatic Account Suspension Problem

    Hello,

    I have unsuspended your account.
    The automatic sitemap generation would likely be the cause, please check the settings and change to a less aggressive if possible. I'm not familiar with that plugin my self, but I assume there would be some way to limit the stress on the server.
    Other common causes is cache related plugins, the wp-supercache plugin is know to cause an issue, so if you have any cache related plugins, try to disable them first.
    Do you have trouble reaching your site?
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  7. #7
    The Real Rebel's Avatar
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    Re: Automatic Account Suspension Problem

    Agreed, It would be best to get rid of that plugin,

    Regards,
    Jamie

  8. #8
    s603zone is offline x10Hosting Member s603zone is an unknown quantity at this point
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    Re: Automatic Account Suspension Problem

    Quote Originally Posted by The Real Rebel View Post
    Agreed, It would be best to get rid of that plugin,

    Regards,
    Jamie
    Thanks all of you for your precious suggestions...
    Now em facing another problem...

    The server at www.technology-updates.co.cc is taking too long to respond.
    I don't know what is wrong with Lotus these days. I am unable to access my site. Any help would be highly appreciated.

    Regards
    Hasan

    Edit:

    i'll surely disable that plugin once i am able to access my site, as i am currently facing "The server at www.technology-updates.co.cc is taking too long to respond." This problem.

    Edit:

    Also tell me, if i wish to upgrade to paid hosting, still I have to face the same problems of server load and blah blah? Yesturday i was trying to access the TOS for paid hosting, but it was redirecting me towards free hosting TOS.

    Can u please give the link for paid hosting TOS?
    Last edited by Zubair; 03-21-2010 at 05:32 AM. Reason: Double posts.

  9. #9
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    Re: Automatic Account Suspension Problem

    Paid servers have 99.9% uptime.

    See Paid TOS here
    http://x10hosting.com/tos-paid-hosting.php
    Last edited by Zubair; 03-21-2010 at 05:34 AM.
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  10. #10
    Anna's Avatar
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    Re: Automatic Account Suspension Problem

    Note that lotus is being upgraded to new hardware, which also means that the IP will change. I can't tell weather your account is moved or not though. Also during the process the server would be under higher load due to the transfers of data, which can cause it to respond slow, or not at all, at some times.
    If you did NOT configure your domain to use our name servers (which you according to whois didn't), you need to go in and manually update the IP in your account at co.cc.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


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